Email Marketing & CRM Automation
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Email Marketing & CRM Automation

Lifecycle marketing, retention, and customer communication systems

This programme focuses on lifecycle marketing and customer retention through better email and CRM thinking. It covers list health, segmentation logic, campaign journeys, nurture sequences, automation, and reporting for measurable customer communication.

3 Months Online Live Batches Online only
Email Marketing & CRM Automation
Email Marketing & CRM Automation
Email Marketing & CRM Automation
Programme snapshot

Email Marketing & CRM Automation

Sploit Academy positions Email Marketing & CRM Automation as more than a short course. The aim is to help learners build a professional standard of communication, technical execution, and evidence-based completion that supports real hiring conversations and long-term career growth.

LevelIntermediate
Duration3 Months
Guided live hours72 hours
Practical lab hours31 hours
Self-study structure60 hours
Completion awardSploit Academy Certificate of Completion
How the programme is delivered
Live online trainer-led batch classes
Module-by-module labs with guided review
Structured homework, mentor checkpoints, and revision support
Professional documentation habits built into every stage
Mentor support

Learners receive structured trainer direction, module-by-module review, practical correction on submitted work, and consistent guidance on how to turn course output into confident professional performance.

Detailed curriculum

Module-by-module breakdown

Each module includes focused topic coverage, guided time estimates, practical lab work, and a clear professional outcome.

This module develops practical depth in email strategy and lifecycle fundamentals and connects it directly to the wider objectives of Email Marketing & CRM Automation, so learners understand not only what to do, but why each step matters in professional practice.

Topics covered

Core principles and terminology for list growth 4 guided hours

Email strategy and lifecycle fundamentals is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to email marketing & crm automation.

Implementation workflow, setup, and structured practice in segmentation 3 guided hours

Email strategy and lifecycle fundamentals is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to email marketing & crm automation.

Security, policy, quality control, and operational checks in automation flow 3 guided hours

Email strategy and lifecycle fundamentals is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to email marketing & crm automation.

Troubleshooting, optimisation, and review activities in CRM hygiene 3 guided hours

Email strategy and lifecycle fundamentals is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to email marketing & crm automation.

Case study, documentation, and exam-style reinforcement in deliverability 3 guided hours

Email strategy and lifecycle fundamentals is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to email marketing & crm automation.

Labs in this module

Guided build lab for email strategy and lifecycle fundamentals 3 practical hours

Learners follow a trainer-led scenario, configure the environment, and validate the expected output step by step.

Scenario lab linked to email marketing & crm automation 3 practical hours

A realistic case is used to apply module knowledge under timed conditions with documented decision making.

Troubleshooting and evidence lab 2 practical hours

Learners fix faults, capture evidence, explain the reasoning, and submit professional notes or screenshots.

Module outcome

By the end of this module, learners will be able to explain, apply, and document email strategy and lifecycle fundamentals in a way that supports the standards expected across email marketing & crm automation roles and certification preparation.

This module develops practical depth in segmentation, audience logic, and deliverability and connects it directly to the wider objectives of Email Marketing & CRM Automation, so learners understand not only what to do, but why each step matters in professional practice.

Topics covered

Core principles and terminology for segmentation 4 guided hours

Segmentation, audience logic, and deliverability is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to email marketing & crm automation.

Implementation workflow, setup, and structured practice in automation flow 3 guided hours

Segmentation, audience logic, and deliverability is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to email marketing & crm automation.

Security, policy, quality control, and operational checks in CRM hygiene 3 guided hours

Segmentation, audience logic, and deliverability is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to email marketing & crm automation.

Troubleshooting, optimisation, and review activities in deliverability 3 guided hours

Segmentation, audience logic, and deliverability is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to email marketing & crm automation.

Case study, documentation, and exam-style reinforcement in campaign reporting 3 guided hours

Segmentation, audience logic, and deliverability is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to email marketing & crm automation.

Labs in this module

Guided build lab for segmentation, audience logic, and deliverability 3 practical hours

Learners follow a trainer-led scenario, configure the environment, and validate the expected output step by step.

Scenario lab linked to email marketing & crm automation 3 practical hours

A realistic case is used to apply module knowledge under timed conditions with documented decision making.

Troubleshooting and evidence lab 2 practical hours

Learners fix faults, capture evidence, explain the reasoning, and submit professional notes or screenshots.

Module outcome

By the end of this module, learners will be able to explain, apply, and document segmentation, audience logic, and deliverability in a way that supports the standards expected across email marketing & crm automation roles and certification preparation.

This module develops practical depth in automation journeys and trigger-based flows and connects it directly to the wider objectives of Email Marketing & CRM Automation, so learners understand not only what to do, but why each step matters in professional practice.

Topics covered

Core principles and terminology for automation flow 2 guided hours

Automation journeys and trigger-based flows is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to email marketing & crm automation.

Implementation workflow, setup, and structured practice in CRM hygiene 2 guided hours

Automation journeys and trigger-based flows is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to email marketing & crm automation.

Security, policy, quality control, and operational checks in deliverability 2 guided hours

Automation journeys and trigger-based flows is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to email marketing & crm automation.

Troubleshooting, optimisation, and review activities in campaign reporting 2 guided hours

Automation journeys and trigger-based flows is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to email marketing & crm automation.

Case study, documentation, and exam-style reinforcement in list growth 2 guided hours

Automation journeys and trigger-based flows is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to email marketing & crm automation.

Labs in this module

Guided build lab for automation journeys and trigger-based flows 2 practical hours

Learners follow a trainer-led scenario, configure the environment, and validate the expected output step by step.

Scenario lab linked to email marketing & crm automation 2 practical hours

A realistic case is used to apply module knowledge under timed conditions with documented decision making.

Troubleshooting and evidence lab 2 practical hours

Learners fix faults, capture evidence, explain the reasoning, and submit professional notes or screenshots.

Module outcome

By the end of this module, learners will be able to explain, apply, and document automation journeys and trigger-based flows in a way that supports the standards expected across email marketing & crm automation roles and certification preparation.

This module develops practical depth in copy, design, and conversion in email and connects it directly to the wider objectives of Email Marketing & CRM Automation, so learners understand not only what to do, but why each step matters in professional practice.

Topics covered

Core principles and terminology for CRM hygiene 2 guided hours

Copy, design, and conversion in email is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to email marketing & crm automation.

Implementation workflow, setup, and structured practice in deliverability 2 guided hours

Copy, design, and conversion in email is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to email marketing & crm automation.

Security, policy, quality control, and operational checks in campaign reporting 2 guided hours

Copy, design, and conversion in email is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to email marketing & crm automation.

Troubleshooting, optimisation, and review activities in list growth 2 guided hours

Copy, design, and conversion in email is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to email marketing & crm automation.

Case study, documentation, and exam-style reinforcement in segmentation 2 guided hours

Copy, design, and conversion in email is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to email marketing & crm automation.

Labs in this module

Guided build lab for copy, design, and conversion in email 2 practical hours

Learners follow a trainer-led scenario, configure the environment, and validate the expected output step by step.

Scenario lab linked to email marketing & crm automation 2 practical hours

A realistic case is used to apply module knowledge under timed conditions with documented decision making.

Troubleshooting and evidence lab 2 practical hours

Learners fix faults, capture evidence, explain the reasoning, and submit professional notes or screenshots.

Module outcome

By the end of this module, learners will be able to explain, apply, and document copy, design, and conversion in email in a way that supports the standards expected across email marketing & crm automation roles and certification preparation.

This module develops practical depth in reporting, optimisation, and retention planning and connects it directly to the wider objectives of Email Marketing & CRM Automation, so learners understand not only what to do, but why each step matters in professional practice.

Topics covered

Core principles and terminology for deliverability 2 guided hours

Reporting, optimisation, and retention planning is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to email marketing & crm automation.

Implementation workflow, setup, and structured practice in campaign reporting 2 guided hours

Reporting, optimisation, and retention planning is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to email marketing & crm automation.

Security, policy, quality control, and operational checks in list growth 2 guided hours

Reporting, optimisation, and retention planning is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to email marketing & crm automation.

Troubleshooting, optimisation, and review activities in segmentation 2 guided hours

Reporting, optimisation, and retention planning is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to email marketing & crm automation.

Case study, documentation, and exam-style reinforcement in automation flow 2 guided hours

Reporting, optimisation, and retention planning is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to email marketing & crm automation.

Labs in this module

Guided build lab for reporting, optimisation, and retention planning 2 practical hours

Learners follow a trainer-led scenario, configure the environment, and validate the expected output step by step.

Scenario lab linked to email marketing & crm automation 2 practical hours

A realistic case is used to apply module knowledge under timed conditions with documented decision making.

Troubleshooting and evidence lab 2 practical hours

Learners fix faults, capture evidence, explain the reasoning, and submit professional notes or screenshots.

Module outcome

By the end of this module, learners will be able to explain, apply, and document reporting, optimisation, and retention planning in a way that supports the standards expected across email marketing & crm automation roles and certification preparation.

Entry requirements
  • Basic marketing knowledge preferred
  • Suitable for CRM teams and founders
  • Interest in retention and customer lifecycle
Completion requirements
  • Attend live online classes
  • Complete sequence-building exercises
  • Pass the final CRM automation review
Assessment and final consolidation
Attendance and participation in scheduled live batch sessions
Module lab submissions with evidence of practical completion
Knowledge checks, review tasks, and trainer feedback cycles
Final assessment, capstone, or mock-certification style review
Capstone / final consolidation

The programme ends with a practical consolidation phase where learners combine the main ideas from Email Marketing & CRM Automation into a structured final task, demonstrate professional reasoning, and present evidence of completion in a recruiter-friendly format.

Upcoming batch starts

This three-month programme opens four live online batches every year and is designed for focused skills development in a compact guided format.

10 May 2026
Online Live Batch
Global Online Campus
ScheduleTue & Thu • 7:00 PM – 9:00 PM GMT
Seats14 available
10 Aug 2026
Online Live Batch
Global Online Campus
ScheduleSat & Sun • 1:00 PM – 4:00 PM GST
Seats13 available
10 Nov 2026
Online Live Batch
Global Online Campus
ScheduleTue & Thu • 7:00 PM – 9:00 PM GMT
Seats24 available
10 Feb 2027
Online Live Batch
Global Online Campus
ScheduleSat & Sun • 1:00 PM – 4:00 PM GST
Seats23 available
Career outcomes

Sploit Academy is designed to create skilled professionals who can present themselves credibly for opportunities across regions and industries.

CRM Executive
Email Marketing Specialist
Retention Marketer
Lifecycle Marketing Associate
Course pricing
Live batch course fee $599 All courses are currently available online in scheduled batches only.
One-to-one online class $1,018 Premium private delivery for learners who want dedicated trainer time and a personalised pace.
Online recorded course Currently not available Recorded course option will be announced later.
Payment options
Stripe (Visa / Mastercard)
Payoneer
PayPal
Annual batch structure
3-month programmes4 batch starts every year
6-month programmes2 batch starts every year
1-year programmes1 flagship batch every year
Professional positioning

Sploit Academy positions Email Marketing & CRM Automation as more than a short course. The aim is to help learners build a professional standard of communication, technical execution, and evidence-based completion that supports real hiring conversations and long-term career growth.

Admissions

Ready to enrol in Email Marketing & CRM Automation?

Applications are reviewed for live online batches and premium private class enquiries.

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