IT Support Technician
Professional pathway for frontline and enterprise IT support
Learn how to support users, maintain systems, and handle day-to-day IT operations professionally.
Sploit Academy positions Computer Hardware & Troubleshooting as more than a short course. The aim is to help learners build a professional standard of communication, technical execution, and evidence-based completion that supports real hiring conversations and long-term career growth.
Learners receive structured trainer direction, module-by-module review, practical correction on submitted work, and consistent guidance on how to turn course output into confident professional performance.
Each module includes focused topic coverage, guided time estimates, practical lab work, and a clear professional outcome.
This module develops practical depth in internal components and hardware standards and connects it directly to the wider objectives of Computer Hardware & Troubleshooting, so learners understand not only what to do, but why each step matters in professional practice.
Internal components and hardware standards is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to computer hardware & troubleshooting.
Internal components and hardware standards is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to computer hardware & troubleshooting.
Internal components and hardware standards is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to computer hardware & troubleshooting.
Internal components and hardware standards is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to computer hardware & troubleshooting.
Internal components and hardware standards is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to computer hardware & troubleshooting.
Learners follow a trainer-led scenario, configure the environment, and validate the expected output step by step.
A realistic case is used to apply module knowledge under timed conditions with documented decision making.
Learners fix faults, capture evidence, explain the reasoning, and submit professional notes or screenshots.
By the end of this module, learners will be able to explain, apply, and document internal components and hardware standards in a way that supports the standards expected across computer hardware & troubleshooting roles and certification preparation.
This module develops practical depth in diagnostic techniques and fault isolation and connects it directly to the wider objectives of Computer Hardware & Troubleshooting, so learners understand not only what to do, but why each step matters in professional practice.
Diagnostic techniques and fault isolation is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to computer hardware & troubleshooting.
Diagnostic techniques and fault isolation is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to computer hardware & troubleshooting.
Diagnostic techniques and fault isolation is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to computer hardware & troubleshooting.
Diagnostic techniques and fault isolation is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to computer hardware & troubleshooting.
Diagnostic techniques and fault isolation is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to computer hardware & troubleshooting.
Learners follow a trainer-led scenario, configure the environment, and validate the expected output step by step.
A realistic case is used to apply module knowledge under timed conditions with documented decision making.
Learners fix faults, capture evidence, explain the reasoning, and submit professional notes or screenshots.
By the end of this module, learners will be able to explain, apply, and document diagnostic techniques and fault isolation in a way that supports the standards expected across computer hardware & troubleshooting roles and certification preparation.
This module develops practical depth in system upgrades, maintenance, and replacement and connects it directly to the wider objectives of Computer Hardware & Troubleshooting, so learners understand not only what to do, but why each step matters in professional practice.
System upgrades, maintenance, and replacement is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to computer hardware & troubleshooting.
System upgrades, maintenance, and replacement is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to computer hardware & troubleshooting.
System upgrades, maintenance, and replacement is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to computer hardware & troubleshooting.
System upgrades, maintenance, and replacement is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to computer hardware & troubleshooting.
System upgrades, maintenance, and replacement is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to computer hardware & troubleshooting.
Learners follow a trainer-led scenario, configure the environment, and validate the expected output step by step.
A realistic case is used to apply module knowledge under timed conditions with documented decision making.
Learners fix faults, capture evidence, explain the reasoning, and submit professional notes or screenshots.
By the end of this module, learners will be able to explain, apply, and document system upgrades, maintenance, and replacement in a way that supports the standards expected across computer hardware & troubleshooting roles and certification preparation.
This module develops practical depth in operating system recovery and boot repair and connects it directly to the wider objectives of Computer Hardware & Troubleshooting, so learners understand not only what to do, but why each step matters in professional practice.
Operating system recovery and boot repair is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to computer hardware & troubleshooting.
Operating system recovery and boot repair is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to computer hardware & troubleshooting.
Operating system recovery and boot repair is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to computer hardware & troubleshooting.
Operating system recovery and boot repair is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to computer hardware & troubleshooting.
Operating system recovery and boot repair is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to computer hardware & troubleshooting.
Learners follow a trainer-led scenario, configure the environment, and validate the expected output step by step.
A realistic case is used to apply module knowledge under timed conditions with documented decision making.
Learners fix faults, capture evidence, explain the reasoning, and submit professional notes or screenshots.
By the end of this module, learners will be able to explain, apply, and document operating system recovery and boot repair in a way that supports the standards expected across computer hardware & troubleshooting roles and certification preparation.
This module develops practical depth in professional troubleshooting workflows and connects it directly to the wider objectives of Computer Hardware & Troubleshooting, so learners understand not only what to do, but why each step matters in professional practice.
Professional troubleshooting workflows is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to computer hardware & troubleshooting.
Professional troubleshooting workflows is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to computer hardware & troubleshooting.
Professional troubleshooting workflows is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to computer hardware & troubleshooting.
Professional troubleshooting workflows is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to computer hardware & troubleshooting.
Professional troubleshooting workflows is taught through live explanation, structured walkthroughs, guided activities, and applied review linked to computer hardware & troubleshooting.
Learners follow a trainer-led scenario, configure the environment, and validate the expected output step by step.
A realistic case is used to apply module knowledge under timed conditions with documented decision making.
Learners fix faults, capture evidence, explain the reasoning, and submit professional notes or screenshots.
By the end of this module, learners will be able to explain, apply, and document professional troubleshooting workflows in a way that supports the standards expected across computer hardware & troubleshooting roles and certification preparation.
The programme ends with a practical consolidation phase where learners combine the main ideas from Computer Hardware & Troubleshooting into a structured final task, demonstrate professional reasoning, and present evidence of completion in a recruiter-friendly format.
This three-month programme opens four live online batches every year and is designed for focused skills development in a compact guided format.
Sploit Academy is designed to create skilled professionals who can present themselves credibly for opportunities across regions and industries.
Professional pathway for frontline and enterprise IT support
Learn how to support users, maintain systems, and handle day-to-day IT operations professionally.
Professional productivity and office workflow training
Develop strong workplace productivity skills with documents, spreadsheets, presentations, and business workflow tools.
Structured systems management and infrastructure support pathway
Learn how to manage users, devices, system services, and operational infrastructure with confidence.